Effective Date: August 21, 2025
At Shift To Hope, our goal is to help people raise funds to get reliable vehicles. Because we are a crowdfunding platform, donations are given directly to support campaigns and are not purchases of goods or services.
All donations made through our platform are considered final and non-refundable. Once a donation is processed, we cannot reverse it or return the funds to the donor.
Each campaign is managed by the individual or organization who created it. Shift to Hope does not guarantee the success of any campaign or how the funds will be used. Donors choose to give at their own discretion.
Refunds may only be considered in rare cases such as:
Duplicate transactions caused by technical error
Fraudulent use of your payment method (with proof)
Important Notice:
If you believe your situation qualifies, please contact us atadmin@shifttohope.comwithin 7 days of your donation.
All payments are processed securely through Stripe. Any approved refund will be returned using the original payment method, subject to Stripe's processing timelines and fees.
If you have questions about this Refund Policy, please reach out:
If you need clarification on our refund policy or want to discuss a specific situation, we're here to help.